Product Refund and Returns Policy

This only applies to products.  It does not apply to event tickets and reservations

All sales are final – product damaged during shipping or order discrepancies must be reported within 5 days of receipt of delivery. (sales@filmedinthesouth.com)

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

Contact directly with a request for review ([email protected])

Shipping returns

To return your product, you should mail your product to:

916 Commercial St NE,
Conyers, GA 30012

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for questions related to refunds and returns.